Ultimate Image Auto, Inc. – Frequently Asked Questions
General Information About the Dealership
Where is your dealership location near Tallahassee, FL?
We are proudly located at 1177 Capital Circle SE, Tallahassee, FL 32301
What makes you The People’s Car Dealer®?
We believe everyone deserves a nicer, newer vehicle—regardless of credit history. We fight for YOU, working with lenders who say YES when others say no. Learn more about The People’s Car Dealer® approach.
What are your dealership hours?
We offer flexible hours to fit your busy schedule:
- Mon-Fri: 9:15 AM – 6:45 PM
- Sat: 9:15 AM – 5:45 PM
- Sun: Closed
What is The People’s Car Dealer® Approval Process?
Our proven 4-step approval process helps you get approved fast and find the perfect vehicle that fits your wants, needs, and budget. Start your approval process today.
Where can I read customer reviews?
Check out what real customers are saying on Google and Facebook. We’re proud of our 5-star service!
How old do I need to be to buy a vehicle?
You must be at least 18 years old to legally enter a vehicle purchase contract.
Vehicle Pricing & Inventory
What kind of vehicles do you stock?
We offer a wide selection of pre-owned vehicles with low mileage, some under factory warranty, plus access to thousands more nationwide. View our inventory.
What are your vehicle prices?
Our vehicles are priced fairly—at or below market value. No inflated prices!
Do your vehicles come with Carfax reports?
Yes! Every vehicle is verified for peace of mind.
What is the lowest monthly payment option available?
Most lenders have a minimum loan amount. Our lowest payment options typically start around $150/month, depending on credit approval.
Financing & Credit Approval
What are your interest rates?
Rates are determined by our partner lenders based on credit, income, equity, and other factors.
Can you help with bankruptcy financing?
Absolutely! We work with lenders and attorneys who specialize in Chapter 7 and Chapter 13 bankruptcies. Apply now.
Can I finance through my own bank?
Yes! You’re welcome to use your bank or credit union. We recommend comparing rates.
Do you offer financing for bad credit or repossessions?
Yes! Our second-chance financing partners specialize in helping customers with bad credit or repossessions.
Can you work with SSI or fixed income?
Yes. Many lenders will accept SSI and fixed incomes.
Can I get pre-approved over the phone?
Due to FTC regulations, we can’t collect sensitive info over the phone. However, you can apply securely online or visit us in person.
Do you offer first-time buyer programs?
Yes! We love helping first-time buyers get approved, even with little or no credit.
Do I need a co-signer?
Not always. A co-signer may help improve rates but is not always required.
What are your minimum credit requirements?
We have lenders for all credit types—from no credit to excellent credit. Apply today to see your options.
Do you help with negative equity?
Yes! We specialize in helping customers trade out of vehicles with negative equity and into something nicer, newer®
Trade-Ins & Selling Your Car
Do you accept trade-ins?
YES! Whether you drive it in, push, pull, or drag—it has value! Value your trade.
Can I trade in my car if I still owe money on it?
Absolutely! We’ll help pay off your current loan and get you into a new ride.
Do you offer free vehicle appraisals?
Yes! Bring your car in anytime for a free, competitive offer.
Can I trade in my car while still making payments?
Yes. We’ll handle the payoff process and help you transition to a new vehicle seamlessly.
Buying Process & Policies
How long does it take to buy a car?
Most customers complete their purchase in 2-3 hours—much faster than the average 1-14 days elsewhere.
Can I drive home the same day?
YES! As long as you’re approved and find the perfect car, you can leave the same day.
Why do you need my name, phone, and email on your website?
We provide personalized service, walking you through the buying process and helping with any questions. We respect your privacy.
Do you offer vehicle delivery?
Yes, though we prefer face-to-face service to ensure a great experience. Delivery is available in special cases.
Are your vehicles inspected?
Yes, every vehicle is inspected before being offered for sale.
What should I bring when buying a car?
- Driver’s license or valid ID
- Proof of income
- Proof of residence
- Trade-in title (if applicable)
Do I need a driver’s license to buy a car?
No. Some lenders accept valid ID instead.
Do I need a job to qualify?
Not necessarily. However, some form of income is required for financing.
Can I buy more than one vehicle?
Of course! Many customers buy multiple vehicles at once.
Warranties & Additional Services
Do your vehicles come with warranties?
Yes! Every vehicle comes with a 3 month/3,000 mile warranty. Extended warranties are available for up to 6 additional years.
Do you offer GAP insurance?
Yes. GAP insurance protects you if your car is totaled before the loan is paid off.
Do you offer extended warranties?
Yes. Many vehicles qualify for extended warranties (24-84 months).
Online & Remote Services
Do you offer online car buying options?
You can start online, but final paperwork is completed in-person to ensure accuracy.
Do you offer virtual test drives?
Yes! We can send videos or schedule a live virtual walkaround.
Do you deliver vehicles?
In special cases, yes. Contact us for details.
Discounts & Promotions
Do you offer military or first responder discounts?
Yes! We offer special discounts for military, first responders, and civil service workers.
What’s your current promotion?
Promotions change frequently. Visit ultimateimageauto.com or call us for the latest deals.
Language & Accessibility
Do you have Spanish-speaking staff?
Sí! We have bilingual staff and use translation tools to assist Spanish-speaking customers.
Do you assist non-English speakers?
Yes. We’ll go the extra mile to help non-English speakers feel comfortable.
Transportation & Convenience
Can you pick me up or offer transportation?
We don’t offer pickup services, but may assist with Uber or Lyft in special cases.
Can I schedule a test drive at home?
We encourage in-store test drives but can arrange off-site drives if necessary.
Ready to Drive? Visit Us Today! 🚗💨
We’re here to help you get approved and drive home in a nicer, newer ride—regardless of credit, budget, or challenges.
📞 Call Us: 850-877-7222
🌐 Visit: ultimateimageauto.com